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Email

UNO Email Setup

All active Faculty, Staff and Students are provided with an UNO email account. For access to your UNO email account, you must go to the UNO myapps portal and enter your username and password credentials. Enter your UNO email address as the username (i.e. username@uno.edu) and then your password credentials.

Contact the Help Desk

504-280- HELP (4357)
helpdesk@uno.edu
Computer Center 101-A

Help Desk Hours
Password Help
LAN Account Information

If you are interested in having your UNO email installed on your mobile device or computer (Microsoft Outlook), please see our how-to documentation associated with your mobile device or computer's operating system.

Email Documentation

  • How to use Office 365 Outlook Email (Myapps Web Version)
    • Email Forwarding
    • Automatic Replies
    • Email Blocking
    • Access a student organization mailbox
  • How to set up the Microsoft 365 Outlook Desktop Client (for desktop and laptops)
    • Microsoft 365 Outlook Setup (Windows) 
    • Microsoft 365 Outlook Setup (Mac) 
    • Migrate email and contacts to Microsoft 365
    • How to import email, contacts, and calendar from an Outlook (.pst) file
    • How to export or backup email, contacts, and calendar to an Outlook (.pst) file
  • Using Microsoft 365 Outlook Client (for iPad & iPhone Users)
    • Set up email in Mac OS X Mail
    • Using the Outlook app for iOS devices
  • How to set up the Microsoft Outlook 365 Email for mobile devices (windows & android users)
    • Using the Outlook app for Android devices
    • Setup UNO email using Android built-in email apps

 

Departmental Staff & Student Organization Mailboxes

A departmental staff and/or student organization mailbox provides communication with customers to be held in a centralized location. Also, permissible members of that mailbox can view and correspond to emails simultaneously on behalf of that department or organization.

To request to create a Departmental Mailbox or Student Organization Mailbox, select one of the listed links below:

Request a Departmental Mailbox
Request a Student Organization Mailbox

**Restrictions: Departmental mailboxes are for faculty and staff only. If you would like to request a student to have access to a departmental mailbox, the student must have a staff account as well.

Distribution Lists - CPP Academic & Listserv

Career, Program, & Plan (CPP) Academic Distribution Lists

CPP Academic Distribution Lists are used to send messages to a particular subset of UNO students; commonly designed for sending announcements. Emails sent to a CPP distribution list one-way communication, meaning recipients cannot respond to messages sent to CPP Lists. 

Request a CPP Academic Distribution List

Information about CPP Academic Distribution Lists

  • What are CPP Distribution Lists used for?

    CPP Distribution Lists

    1. Are used to send messages to a particular subset of UNO students; usually to send announcements.
    2. Membership is requester-specified by Career, Program ,or Plan designations.
    3. Has One-way communication; recipients can not respond to messages sent to CPP Lists
    4. Are created and managed by IT. Changes will be made within two workdays of request.
    5. Are named, in part, by the requester.
    6. Members must use Exchange.
    7. Members must have a UNO e-mail address.
  • How do I send a message to a CPP Distribution List?

    NOTE: To perform any web-related activities, your browser must have "cookies enabled".

    1. Lauch Outlook
    2. Click the New tool to begin creating a new message
    3. Click the "To" button
    4. In the "Type name or Select from List" slot, enter the name of your CPP list
    5. Hightlight the name of the CPP list and click the "To" button which will copy the name into the Message Recipients area. Add other recipients as needed
    6. Click OK to return to the message creation window
    7. Enter an appropriate Subject line
    8. Enter the body of the message
    9. Click the Send button
  • How do I modify entries in the CPP "list owners" list?

    NOTE: To perform any web-related activities, your browser must have "cookies enabled".

    1. Launch Outlook
    2. Click the New tool to begin creating a new message
    3. Click the "To" button
    4. In the "Type Name or Select from List" slot, enter the name of your CPP list
    5. Right-click the GAL entry for the CPP list and select Properties
    6. To add a new owner, click the Add button, locate the entry for the new owner, click OK, then click Apply, and finally OK
    7. To remove a current owner, select the appropriate name and click the Delete button

 

Listserv Distribution Lists

Listserv Distribution Lists are used to provide an electronic forum for subscribers to discuss topics of common interest. Subscriber messages are sent or posted to the list and then automatically distributed to others subscribers. A Listserv also has an archive feature, which preserves past messages for reviewing.

Listserv Subscribers have the ability to continue or discontinue membership as desired.

Request to create a Listserv Distribution List

Informtion about Listserv Distribution Lists

  • What are Listserv Distribution Lists used for?

    Listserv Distribution Lists

    1. Provide two-way communication among a number of users with common interests.
    2. Subscription can be open or closed:

      Open subscription allows anyone to subscribe (and unsubscribe) at will.

      Closed subscription allows only the owners to add and remove members
    3. Can have multiple owners and editors. Both can initiate messages, but only owners can add new members and remove others.
    4. Are named, in part, by the requester.
    5. Can provide digests: a collection of messages bundled together and sent as a single message.
    6. Can provide an archive of previously distributed messages.
    7. Members can be NON-UNO users.
    8. Members can have NON-UNO e-mail addresses.
  • Listserv Definitions

    Definitions

    The list owner is the person responsible for the list. Typically, the person who requests the creation of a Listserv is the owner. Zero or more individuals (which may include the owner) may be moderators who receive messages sent to the Listserv and determine if those messages should be re-distributed to the entire list membership. In the absences of any moderators, all messages sent to the list are automatically redistributed to all members. List members or subscribers are those individuals who have joined the list of members and who subsequently receive messages that were sent to the Listserv.

    A Listserv at UNO will be private. A private list will require a request for membership and afterwards allow only list member to send messages to the List and be re-distributed afterwards.

    A Listserv can also be open or closed. An open list is one for which an individual can subscribe (i.e., join) and unsubscribe (i.e., discontinue membership) as desired. A closed list is one requires that an individual must request membership as well as request termination. Only the owner can allow a particular individual to join the list. Additionally, the owner can indicate that particular individuals will be members of the list without those individuals applying for membership. Open lists seem to be more popular with list owners.

    A one-way announcement list is one that only sends messages (e.g., announcements) to the members. The individual members cannot respond or send messages to the list to be redistributed to the entire membership.

    A two-way discussion list is one that allows any member to send a message to the list that will be redistributed to the entire membership. This is the typical type of Listserv.

    A moderated list is a variation of a two-way discussion list has one or more individuals who act as editors or moderators - they review each potential message, and perhaps modify it, before the message is sent to the membership. Moderated lists are less than popular with list owners because of the extra effort involved in acting as a moderator. If the common interest of the list may become controversial in nature, a moderated list is strongly recommended.

    Archives are collections of all messages that were posted to the list during a certain time period (e.g., a particular month). These collections can be reviewed at virtually any time by the subscribers.

    Digests are periodic collections of messages that are sent to users who request them. One digest is sent rather than the individual messages as they are posted to the list.

    Listsersv's were originally created to accommodate only e-mail messages and responses. Now there is also a web-interface. The e-mail described is outlined first.

  • How do I determine which Listserv Distribution lists are available?

    To determine which Listserv's are available at UNO, point a browser to:

    http://www.lsoft.com/lists/LIST_Q.html

    Enter listserv2.uno.edu in the "Look for" slot, click "Host name", un-check the other options, and finally click the Search button. The resulting page lists the Lists that have listserv2.uno.edu as part of the host name; i.e., those that are available at UNO.

  • How do I subscribe to a Listserv Distribution list?

    To subscribe (i.e., join) a UNO Listserv, send a message to listserv@listserv2.uno.edu with a blank Subject line but with the single line message of:

    subscribe mylist-L

    were "mylist-L" is the name of the desired Listserv. Note that this one-line message must be concluded with the Enter key.

  • How do I unsubscribe from a Listserv Distribution list?

    To conclude membership with that list, send a message to listserv@listserv2.uno.edu with a blank Subject line but with the single-line message of:

    unsubscribe mylist-L

    were "mylist-L" is the name of the desired Listserv. Note that this one-line message must be concluded with the Enter key.

  • How do I send/receive messages to/from a Listserv Distribution List?

    Once a user has joined a Listserv, he/she can post (i.e., send) a message to the list and thence to all of the membership by sending the message to:

    mylist-L@listserv2.uno.edu

    were "mylist-L" is the name of the desired Listserv. The message should contain an appropriate Subject line and a message body. All members of the specified Listserv will automatically receive a copy of the message you send. In general, the messages should be relatively short (rather than a 2000-line document) and should not have any attachments. There should be other means of distributing large documents other than Listserv messages; e.g., a web page.

    To receive a message from a Listserv, follow the same procedure as you would when receiving e-mail from any other source.

    To reply to a received message from a Listserv, follow the same procedure as you would when replying to e-mail from any other source. Note that your response will automatically be distributed to all members of the membership. Hence, there is no need to use "reply all" (or similar option) in the e-mail client you use

  • How do I post a message to a Listserv list via its web interface?

    NOTE: To perform any web-related activities, your browser must have "cookies enabled".

    1. Point a browser to http://listserv2.uno.edu
    2. Click the link entitled Log In.
    3. When prompted, enter your complete UNO e-mail address (i.e., abcdefgh@uno.edu) and your Listserv password (which could be different from the password of your e-mail account) and click the Login button.
    4. Click the link entitled Subscriber's Corner.
    5. Find and click the link for your listserv distribution list.
    6. Click the link entitled Post a Message.
    7. Enter the Subject line.
    8. Enter the text of your message. Alternatively, you may paste a previously prepared message (e.g., from a word processor) into the message section.
    9. Scroll to the bottom of the window and click the Send button.
  • How do I query a Listserv Distribution list for my personal characteristics?

    To review your personal characteristics for a given Listserv (e.g., MyList-L at UNO), send a message to listserv@listserv2.uno.edu with the body of the message consisting of the one-line command

    query mylist-l

    (which must be concluded with the ENTER key). By return e-mail, you will receive a message similar to: 

    >Query mylist-l
    Subscription options for Sample User , list myList-L:

    MAIL:            You are sent individual postings as they are received   
    MIME:           You prefer to receive messages in MIME format
    FULLHDR:    Full (normal) mail headers
    NOREPRO:  You do not receive a copy of your own postings
    ACK:             Short e-mail acknowledgement of successfully processed postings

  • How do I check my Listserv Distribution list's archives?

    The INDEX command (not to be confused with the INDEX option) will indicate by return e-mail the current archives for the List. For example, the command index mylist-l returns:

    * Archive files for the MYLIST-L list at LISTSERV2.UNO.EDU
    * (monthly logs)

    Filename Filetype GET/PUT Size (B) Date Time
    MYLIST-L LOG0309 LOG OWN 9,306 2003-09-26 10:03:37
    MYLIST-L LOG0310 LOG OWN 11,266 2003-10-31 11:00:43

     

    The MyList-L list has archives, LOG0309 and LOG0310 (for September and October of 2003). To retrieve the September 2003 archive, use the command

    get mylist-l log0309

  • How do I change the format in which I receive Listserv messages?

    This MAIL option means the user will receive individual messages as the are sent, as opposed to receiving a single digest collection of all messages that were sent within a span of time, like a month. The MAIL option can be replaced with the DIGEST or INDEX to change the format of the delivered messages. DIGEST means that all messages of a time span (e.g., a month) are collected and sent as a single message instead of individual messages. INDEX means that only the Subject lines of all messages of a time span are collected and sent as a single message. Directions on how to retrieve individual messages of that index are sent with the index listing. The option NODIGEST turns off the digest format of delivery. Similarly, NOINDEX turns off the index format. The MAIL option (as well as the NODIGEST and NOINDEX options) means messages are received as they are sent and are not collected into digests or indices.

    The NOMAIL option is used to temporarily suspend reception of messages (regardless of the format: normal/digest/index). This option would useful if the recipient will be away on business or vacation, especially if your mail account has an automatic "out of office" reply. Without using the NOMAIL option while you re away will cause sever problems with the Listserv because there is a limit to the number of consecutive invalid commands you can issue to the Listserv before it suspends your membership. Establishing the MAIL option re-instates the usual delivery of messages. MAIL/NOMAIL does not change the DIGEST/INDEX setting.

    Either of the aforementioned options can be established with a command of the form

    set mylist-L opt

    where "mylist-L" is the name of the specific list and "opt" is the desired option like index, NOMAIL, or digest. When the command is processed, the Listserv will return a message indicating the current set of characteristics, similar to the report obtained from using the query command. (Note that the options described in the following paragraphs are established in the same manner).

    The MIME and FULLHRD (i.e., full header) options are the default options governing the format of how messages are sent electronically and how much header information is put in the received message.

    The NOREPRO (i.e., no reproduction) option means that you will not receive a copy of any messages that you post to the List. This means, that you are not considered a list member for the messages that you yourself post to the List. The option REPRO reverses the setting so that you will receive a copy of the messages you yourself post to the List.

    The ACK (i.e., acknowledge) option means that you will receive a short message from Listserv acknowledging the fact that your posting to the List has been received and will be redistributed to the membership. This option is reversed with the NOACK option - do not confirm or acknowledge receipt of a posting.

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