Student Academic Success
Helping students be academically successful is at the heart of what we do. In fact, IMPACT UNO, our strategic plan, focuses goals one and two on student success, and we monitor and publicly report on key student achievement measures.
We also know that academic success is influenced by more than just getting the materials you need for class, preparing for class, and actually going to class. You also need to learn how to navigate the processes and procedures of your education. You'll undoubtedly have questions about things like:
- How do I pay for my education? Where do I pay for parking?
- How do I add and drop classes? Change my major?
- How do I get ready to graduate and get my diploma?
- I had academic an accommodation in high school, how do I get those services in college?
- Where can I find tutoring and workshops on topics like taking notes and decoding the lecture?
- What mental health and community engagement resources are available?
- Who can help me figure out what I want to do after college and help me find an internship or a job?
Whatever your question is, we likely have an office to help. Many of these offices are located on the first floor of the Earl K. Long Library, either in the Privateer Enrollment Center (PEC) or in the Learning Commons (LC). The other offices are located on the second floor of the University Center (UC).
Key Student Support Offices
| Office | Role | Location |
|---|---|---|
| Bursar | Manages student billing and helps students set up payment plans. Ensures that tuition and fees are paid on time. Places transcript and late payment holds on registration. | LIbrary, PEC Phone: 504-280-6489 Email: bursar@uno.edu uno.edu/bursar |
| Registrar | Oversees course registration, student academic records, student transcripts, and (yea!) diplomas. Also manages forms and processes related to academic appeals, changing a program of study, auditing a class, cross-registering for a class at another institution, application for graduation, and withdrawing from the university. | Library, PEC Phone: 504-280-3246 Email: registrar@uno.edu uno.edu/registrar |
| Financial Aid | Helps students apply for and receive student loans, grants, scholarships and other types of financial aid. Financial aid counselors help students address and answer specific financial aid questions or issues. | Library, PEC Phone: 504-280-6603 Email: FinAid@uno.edu uno.edu/financial-aid |
| Academic Advising | Monitors student progress towards their degree, provides guidance on course selection, and planning their academic schedule. Able to direct students to appropriate academic and support resources on campus. | Library, PEC Phone: 504-280-6489 Email: advising@uno.edu uno.edu/admissions/accepted-students/academic-advisement |
| Disability Services | Oversees the development and management of reasonable accommodations to be made for students with documented disabilities on an individualized and flexible basis. It is the responsibility of students, however, to seek available assistance at the University and to make their needs known. | Library, LC, Room 126E Phone: 504-280-7327 Email: aaking@uno.edu uno.edu/disability-services |
| Learning Resource Center (LRC) | Your primary home for academic support. From online and in-person tutoring, to workshops on note-taking and study strategies, to advice on how to write an email to your professor, and guidance on strategies for taking an online class, the LRC should be your first stop! | Library, LC, Room 126 Phone: 504-280-7053 Email: lrc@uno.edu uno.edu/lrc |
| Counseling Services | Offers problem assessment and short-term personal counseling for currently-enrolled students. Also offers outreach programs, group counseling and career testing and counseling. There are no fees for individual, group, or career counseling | UC, Room 226 Phone: 504-280-6683 uno.edu/counseling-services |
| The HUB | Student Care Coordinators work collaboratively with students to assess their needs, develop a plan and explore campus and community resources. | UC, Room 252 Phone: 504-280-6227 Email: hub@uno.edu uno.edu/hub |
| Career Services | We prepare students to make informed decisions regarding their future by providing comprehensive resources, advising, job readiness workshops, career fairs, and access to internships and employment opportunities on and off-campus. | UC, Room 250 Phone: 504-280-6225 Email: career@uno.edu uno.edu/career-services |