The HUB

In alignment with the mission of the Office of Student Affairs to provide intentional support to students, The HUB developed as an extension of Student Affairs to provide access to a broad network of supportive services throughout the college experience.

Within the HUB, Student Care Coordinators work collaboratively with students to assess their needs, develop a plan and explore campus and community resources. Contact a student care coordinator for specific appointment times by emailing hub@uno.edu. Student Care Coordinators will schedule meetings via ZOOM, email or phone.

Students can access updated campus and community resources through the Moodle course, Student Affairs' Resources. Which provides information on Academic, Financial, Social, Emotional and Physical Wellness. Please follow our Instagram! @uno_hub for the latest resources, events and information!

Care Coordination

Students often encounter a multitude of challenges that serve as barriers to their academic success. Within the HUB, Student Care Coordinators work collaboratively with students to assess their needs, develop a plan and explore campus and community resources. Student Care Coordinators serve as the first point of contact for Navigate, UNO’s early alert system to provide supportive services to students who may need assistance with emotional, personal or social concerns throughout their college experience. Care Coordination is not counseling or therapy.

Who is Eligible for Care Coordination?

Currently enrolled University of New Orleans undergraduate and graduate students are eligible to receive care coordination services.
How are students referred to the HUB?

Early referral and intervention are important. The University utilizes two platforms to ensure students receive the supports needed. The Navigate platform is primarily used to issue alerts for undergraduate students. The Beacon platform should be utilized for graduate students and for students referred to the Student Care Network.

To access the Navigate and Beacon platforms, visit myapps.uno.edu. The Navigate tile is listed as Privateer Success and the Beacon tile as Beacon.
What happens when a referral is submitted?

Student Care Coordinators respond to non-academic alerts such as food and housing access, emotional wellness and healthcare. Follow-up is individually tailored and includes a Student Care Coordinator reaching out to the student directly to identify needs and to schedule a one-on-one meeting.
Is Care Coordination confidential?

The services of the HUB fall under the Family Educational Rights and Privacy Act (FERPA). This means the content of meetings with a Student Care Coordinator are kept private to the extent possible; however, information may be shared on a need-to-know basis with appropriate personnel within the University of New Orleans in order to coordinate and provide students with the best care. A reporting party may not receive any specific follow-up information due to privacy laws and regulations.

The Privateer Pantry

As part of our commitment to providing access to resources, The HUB manages the Privateer Pantry. The Privateer Pantry strives to provide supplemental food support to currently enrolled UNO students. Follow us on Instagram @uno_privateerpantry. If you need items from the Privateer Pantry, please complete this order form . During this difficult time, the Privateer Pantry needs your support more than ever! More information about how to help is available here.