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How you can help

If you believe a student poses a risk to themselves or others please do not submit a Beacon report or a Navigate alert. Instead, contact 911 (if the student is off-campus) to request a wellness check. If the student is on-campus, contact the UNO Department of Public Safety at 504.280.6666. UNO Counseling Services offers additional resources here.

UNO Counseling Services: 504.280.6683

The Office of Student Affairs: 504.280.6222

National Suicide Prevention Lifeline can be reached at 9-8-8 or 1.800.273.8255. Online at suicidepreventionlifeline.org

Crisis Text Line can be reached at (text to) 741-741. Online at crisistextline.org

View the Navigate and Beacon Training.

Three steps to assist students

The college experience can be difficult to navigate for students. Often, faculty and staff are the first to notice when a student may need additional supports. The HUB's Student Care Coordinators recommend three steps to assist students with obtaining the supports needed. 

  • Identify

    Identifying changes in one of these areas may indicate a student is in need of some support: 

    Academic Performance:  

    • Decline in course attendance 

    • Decline in grades 

    • Incomplete, late, or missing assignments 

    • Difficulty concentrating or making decisions 

    • Chronic fatigue or sleeping in class 

    Physical Changes: 

    • Poor or declining hygiene  

    • Sleeping too much or too little 

    • Headaches, unexplained aches or pains 

    • Signs of intoxication or apparent hangovers 

    • Change in eating patterns 

    Behavioral Changes:  

    • Withdrawal from others 

    • Loss of interest in every day activities 

    • Nervousness, tearfulness, or fearfulness 

    • Decline in motivation 

    • Expressions of worthlessness or hopelessness 

    • Talk of suicide or harm to self or others 

    Once you've identified a student in need of support, you may wonder what to do next.  

  • Approach

    Initiate a conversation. There is no one right way to do it. Here are three tips to consider when talking with a student.  

    1. Consider approaching the student in private. Suggest a quiet place to talk if they are willing.  

    2. Show kindness, patience and caring. Be specific in your explanation of what signs prompted you to act.  

    3. Don't be afraid to ask questions, especially open-ended questions about how things are going in their life.  

    Do not promise confidentiality or secrecy; what you talk about is considered private. Let them know there are supportive resources on campus.  

  • Refer

    Referral to additional campus partners may be needed. There are several ways to submit an official notification of concern for a student. UNO utilizes two platforms, Navigate and Beacon. Both platform tiles appear in myapps.uno.edu. *Find the Navigate platform under the Privateer Success tile.

    Referral using the Navigate (Privateer Success) platform will initiate a response by the Student Care Coordinators of The HUB when alerts involving Food Access, Housing Access and Emotional Wellness are issued. Academic Advisors respond to alerts issued due to excessive absences and high risk of course failure. 

    Referral using the Beacon platform will initiate a response by the Student Care Network.  

    Contact UNO Counseling Services, The HUB and/or the Office of Student Affairs if you are unsure about how to proceed. 

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