Lafitte Village & Pontchartrain Hall Residents
Residents who are experiencing maintenance issues in their room or suite must request a maintenance order. Maintenance Request should be completed online and are prioritized by the University's maintenance provider, ABM and in house staff to be quickly resolved. Typically, maintenance requests are handled during the business hours of Monday through Friday (8:00 am - 4:30 pm).
Online Maintenance Request
Should a maintenance issue arise in your unit, please report the issue within the Residential Life app at myapps.uno.edu.
- Select Residential Life app.
- Select "RCR/Damages" in the left hand menu and select "Maintenance Requests." From here you can enter requests for your suite.
For an after-hours maintenance emergency, please contact the front desk of your hall and submit a maintenance request.
If you feel that your request is an emergency, please call the front desk of your building.
- Pontchartrain Hall North
- Pontchartrain Hall South
Laundry facilities in Pontchartrain Halls and Lafitte Village are provided by CSC Serviceworks. The Laundry view system allows residents to review laundry machine status in each laundry room, request alerts when their clothes wash or dry cycle are completed and more.