Lafitte Village & Pontchartrain Hall Residents
Residents who are experiencing maintenance issues in their room or suite must request a work order. Maintenance Work Order Request should be completed online and are prioritized by the University's maintenance providers, Bernhard, ABM and in house staff to be quickly resolved. Typically, maintenance work order requests are handled during the business hours of Monday through Friday (8:00 am - 4:30 pm).
Online Maintenance Request
Should a maintenance issue arise in your unit, please report the issue within the Residential Life app at myapps.uno.edu.
- Select Residential Life app.
- Select "RCR/Damages" in the left hand menu and select "Maintenance Requests." From here you can enter requests for your suite.
For an after-hours maintenance emergency, please contact the front desk of your hall and submit a maintenance request.
- Pontchartrain Hall North
- Pontchartrain Hall South
Laundry facilities in Pontchartrain Halls and Lafitte Village are provided by CSC Serviceworks. The CSC Go App allows residents to review laundry machine status in each laundry room, request alerts when their clothes wash or dry cycle are completed and more.
For helpful tips on preparing to store your items as well as available locations for storage, visit StorageUnits.com.
Collegeboxes.com will store student's property in their nearby, secure, climate- controlled facility. Transporting the items to and from campus, boxes and backing supplies are included as a part of the service fee. CollegeBoxes is owned by U- Haul International, Inc.