How to log in to Moodle
To log in, use your UNO email and password. If you are having problem with logging in and/or passwords, please call the University Communications & Computing Center at (504) 280-4357 for help.
How to Find your Classes
Once you have logged into Moodle, you will see your courses in the "Course Overview" section of the Dashboard page. Please make sure you chose a view from the dropdown that allows you to see your current classes. On the Dashboard page, you will also see upcoming due dates, assignments you have submitted for grading, and messages from your Moodle courses. You'll also see a link to view your calendar, which will show links and due dates if your teacher has assigned activities in Moodle.
If you don't see courses for which you have registered, the most likely reason is that your teacher has not made the course visible in Moodle; contact your teachers to ask about that. If you worried that you have been dropped from a course, check your account in Webstar.
Learning how to use Moodle
All students should be enrolled in a course called Learner Orientation. You can find it on your Moodle dashboard. It will take you through the basics of learning how to use and understand Moodle. that can be Soon, we will have training videos to help you with most issues students encounter when using Moodle. You can also use this FAQ, call us at 504-280-5512, or email moodle @uno.edu for help.
How to see your grades
You can go to the class for which you want to see your grades and click the Grades link in the Navigation drawer (three lines) on the left side of the page. You can also click on the dropdown menu next to your name at the top right of your Dashboard page to get to your Profile. On the Profile page you will find a Grades Overview link that shows your average in each course and links to your gradebook in each course.
If you don't see a course in your Dashboard, don't panic. If your course is not available by the first day of class, email your instructor to ask when they plan to do so.
Using online proctoring
UNO uses two different online proctoring services, Respondus and ProctorU. You can find out more about both of them here.
For quizzes and exams that take place within Moodle and do not have to be scheduled, UNO uses Respondus Lockdown Browser and Respondus Monitor. Respondus does not have any student fees or costs. Students will be instructed for follow the Respondus prompts to download or open the Respondus Browser when they access the quiz or exam. Respondus does not work on any phones or android devices. There is an app for iPads that instructors may choose to enable, and an app for Chromebooks that instructors may choose to enable.
The Earl K. Long Library has a limited number of laptops equipped for taking exams using the Respondus Lockdown Browser and Monitor for students who do not have their own laptop (Chromebooks, phones and android tablets will not work with Respondus). To ensure you will have access to a Respondus-enabled laptop when you need it, please reserve a library laptop one at least a few days ahead of time. The earlier you make your reservation, the better!
To assist faculty in verifying student identity in online courses, the University of New Orleans partners with ProctorU, a nationally-recognized leader in online exam proctoring services. ProctorU provides a convenient, affordable, and secure way for students to complete exams from any location using a computer, webcam, and reliable internet connection. There are two levels of ProctorU services UNO uses.
With Live+, students schedule and take proctored exams with a live proctor who confirms their identity, checks their technology to ensure it is sufficient for the proctoring session, and then observes and records their exam session as it proceeds. This option is still in place and is recommended for high-stakes exams.
- $8.75 for exams up to 30 minutes
- $15.00 for exams from 31 up to 60 minutes
- $19.75 for exams from 61 up to 120 minutes
- $25.00 for exams from 121 up to 180 minutes
- $30.00 for exams beyond 180 minutes
Faculty are encouraged to schedule exams three weeks ahead of time. Students are encouraged to schedule their appointment at least 72 hours in advance to avoid additional costs. For convenience, students have the option to choose either the Take it Soon or Take it Now options with the additional charges (+$5.00 or +$8.75 respectively) to be paid at their own expense. Take it Soon allows a test to be scheduled within 72 hours of the chosen start time; Take it Now allows a test to be taken on-demand with no appointment needed.
Review+ (with Live Launch) is scheduled with and monitored by Proctor U. A live proctor completes the identity and technology check, and launches the exam, while Artificial Intelligence will record and monitor it. The live proctor reviews the recorded exam to flag anything of interest so that faculty can follow up.
- $10.00 per exam
You can purchase time cards for Proctor U exams at the UNO Bookstore. Depending on the time of the semester, you may use scholarship and book voucher funds for these purchases. For details, inquire at the register, call 504-280-6373 or email email@example.com.
UNO ProctorU Portal Page
For more information about ProctorU, visit our UNO portal page.