Credit Balance Refunds
Aid must be listed on the Student Account Summary as disbursed "Financial Aid", not "Anticipated Aid" for the refund to be issued. Anticipated Aid questions can be answered by the Financial
Aid Office.
Credit balances result from an overpayment, excess financial aid, and other credit entries that exceed the total amount of charges to a student's account. Refunds are issued to students for the amount of the excess credit balance. At the start of the semester, the initial refunds for credit balances are processed within 14 days after the financial aid is posted to the student's Account Summary.
Students are informed via UNO email regarding their refunds and are encouraged to enroll in our Direct Deposit Program. Enrolling in this program will prevent your refund from being delayed. The bank account you request your funds to be transferred to must be in the student's name.
Students can enroll and update their Direct Deposit through WebSTAR, by clicking the "Other Links" drop down box under the Finances section on their Student Center page.
Excess credit refunds are processed every Tuesday and Thursday. Students can check their refund status on WebSTAR. For financial aid recipients, a Bookstore voucher will be processed for textbook costs. See Bookstore Vouchers for more information.
Please allow 21 days for a refund to be processed once your financial aid has been credited to your account
on WebSTAR.