Student Account Information

Questions Concerning Charges to Your Account

The Office of the Bursar is the centralized billing and collection location for students' accounts and registration fee payments. Please note that the Office of the Bursar will not mail correspondence or fee bills to students. The Office of the Bursar will only send correspondence to students' UNO e-mail addresses.

The Student Account System bills students by email for most of the charges owed to UNO. Fees are subject to change without notice. If you have any questions about your financial relationship with the University, we encourage you to visit the Office of the Bursar or call us at 504-280-6489. Issues regarding delinquent accounts are handled by Accounts Receivable.

Most charges and credits originate from the departments listed below and questions regarding the items on your statement should be directed toward these appropriate department:

Billing Statements

You can find your statement and make payments through your Workday student account. Log into Workday, click on the Finances app, and you can either view your statement, make a payment, or sign up for a payment plan by clicking on the appropriate button.

All tuition and room and board charges for each semester are due 4 days before the start of class.

Know Your Payment Options

Students can choose from three payment options in Workday:

• Pay in full each semester, no additional fee.
• Full payment is due four days before the start of classes.
• Four payments per semester(Fall and Spring) or Two payments for the Summer, $50 non-refundable fee charged each semester.

Returned Checks

Unpaid returned checks and e-checks will result in a $25.00 service fee added to your student account. A returned check will result in the following:

Cancellation of check-writing privileges at the University for one academic year.

Cancellation of any further scheduling of classes.

Administrative holds on any further registration until unpaid balance is settled.

Academic records held. This includes final grade reports, transcripts, and access to grades.

An additional $75.00 Delinquent Fee will be due if the returned check and service fee have not been settled by the statement due date.

Possible judicial action.

Delinquent Accounts

Your account will be delinquent if the total amount due is not paid by the statement due date. The monthly statements will be the only notification sent to you.

A delinquent account will result in the following:

• Administrative holds on any further registration until debt is settled.
• Academic records held. This includes final grade reports, transcripts, and access to grades via the web.
• Diploma held until debt is settled.
• $75.00 Delinquent Fee, in addition to your outstanding balances.
• Delinquent accounts will be sent to the Louisiana Attorney General's Office for collections. An account sent to the Attorney General's Office will incur a 33.33% collection fee and may also be subject to wage garnishments, tax refund garnishments, and other methods available to the Attorney General's Office to collect the debt.
• Delinquent payment history reported to all major credit bureaus.

Should your account become delinquent through failure to meet the installment terms of the EPPO agreement, the privilege of the EPPO for all future semesters will be revoked automatically. In future terms, payment of the total account balance will be required in order to confirm class schedules and complete registration.

Learn more about EPPO