Friday, December 19, 2014

UNO Alumni & Friends Give Over $60,000 through New Calling Center

The Office of University Advancement launched the UNO Calling Center in September 2014 in their continuing effort to reach out to and engage alumni, parents and friends. Current University of New Orleans students staff the caller center and they have raised more than $50,000 in the early days since the opening, University officials said.

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“UNO students are calling UNO alumni, parents and friends to ask for their support,” said Judith Roberson, director of development. “And it’s working for UNO!” So far, 265 donors made gifts by phone and another 400 alumni and friends pledged to support UNO this year. Many of these are new donors or friends who have not made gifts in several years. Their generosity impacts all colleges and the UNO First annual fund.

Since the beginning, student callers are making calls 6 days a week in an effort to reach alumni, donors and parents and share updates about UNO with them. Students are collecting biographical and contact information, offering to register alumni in the UNO International Alumni Association, and share the importance of their support. Over 5,000 pieces of biographical, professional and contact information has been updated through the call center. Not only is the activity from the call center generating gifts, it’s launching important conversations about volunteer opportunities, memorial funds, scholarships and planned giving.  “The reaction to our outreach efforts have been overwhelmingly positive”, said Tony Gregorio, executive director of University Advancement.

Callers are thoroughly trained, and because they are students, are able to answer callers’ questions, provide updates about the University and serve as positive examples of the current UNO student body. The call center is a great option for student employment because of its convenient on-campus location, competitive pay, bonuses and tuition benefits. Any interested students can visit http://uno.thecallingcenter.com/ to learn more about applying for a call center position.

“The UNO Call Center is an integral part of a larger fundraising strategy that will maximizing the success of our current development operations and position the University of New Orleans to succeed in the future,” Roberson said.

Calls will resume on Jan. 11, 2015.