CURRENT STUDENTS:
If you are a currently enrolled student who wishes to participate in the extended payment plan for the upcoming term, please sign up for a payment plan EPPO in Workday.
FORMER STUDENTS:
The Accounts Receivable Office handles all inquiries regarding delinquent accounts. If you have a question about an outstanding balance or bursar hold on your student account, please contact the Accounts Receivable Office.
Below are common reasons a bursar hold is placed onto your student account.
- Delinquent tuition and fees
- Balance forwarded from previous semester
- Financial aid reversals (refund recoveries)
- Account flagged for cash only payment due to NSF check(s)
- Neglected payment arrangements
- Account in collections
- Housing penalty charges
Note: According to state regulations, delinquent accounts will be sent to the Louisiana Attorney General's Office for collections. An account sent to the Attorney General's Office will incur a 33.33% collection fee and may also be subject to wage garnishments, tax refund garnishments, and other methods available to the Attorney General's Office to collect the debt. If a student's balance has been sent to the AG's office, they must pay the balance with their office. They cannot submit a payment to the University.
Bursar Holds:
- Collection Agency Hold: Student's past due balance has been sent to the Attorney General's Office. Students must contact the AG's office to settle the balance. This hold prevents students from registering for classes, submitting a payment on workday, ordering transcripts, or receiving their diploma.
- Write-off Hold: Student's past due debt has been written off. Students must satisfy their balance in full before registering or ordering transcripts.
- Past Due Balance hold: Student has a balance which prevents from ordering transcripts or diplomas, receiving refunds. For balances over a certain amount, students are also prevented from registering.
Per University of Louisiana Board of Supervisors Policy Number: FB-IV.(3), institutions are not able to issue credit to students or Third-Party Providers. Students or Providers that fail to pay the University on behalf of the student will have a transcript hold on their account.
