Residential Life Student Staff

Resident Assistants at The University of New Orleans

A Resident Assistant (RA) is one of the first people you meet upon arrival on your floor. RAs are students just like you who work to create a better living and learning environment in your hall by providing programming, building community, and being available to you.

As a current student, your RA is a great resource for you, full of helpful tips and friendly advice. The RAs also monitor maintenance requests and hall security protocols. Each hall is also staffed with a Hall Director and an Assistant Hall Director who are professional staff members. They supervise the RAs, the building, and are also another resource for you.

Graphic with RAs smiling and the text "Join our Team"

Our Application Process is Now Open for Fall 2022

Provided below is a step-by-step process to follow to successfully apply and be considered as an RA!

Step One: Attend an Informational Session - RSVP Here
Attendees will learn of the responsibilities/duties, benefits/compensation, and hear directly from RAs on their experience. Only those that RSVP will receive more information (Zoom link, confirmed location, etc.). These sessions are strongly recommended.

SESSIONS	DATE & TIME	LOCATION
Session I	Tuesday, February 15, 2022 @ 7:00 PM CST	Virtual
Session II	Monday, February 21, 2022 @ 8:00 PM CST	University Center (UC) Ballroom (RM 203)

Step Two: Submit your Application
Candidates must meet the following to be eligible to be considered for the RA position: 1) GPA Average of 2.50 or higher and 2) We review your conduct history during your time at the University. Every candidate is considered on a case-by-case situation, so please do not let this deter you.

Step Three: Stay Tuned and Note These Important Dates

Timeline	Dates
Application Deadline	February 27th at 11:59 PM CST
Group Interviews	Mid March
Individual Interviews	Mid/Late March
Notifications	April

Misc.

Click here to learn more about some of our current RAs.
Please email Christopher Ndiritu (cndiritu@uno.edu), Assistant Director, with any questions!

Anticipated Mandatory Resident Assistant Training Dates:

Spring 2022: January 10-19
Summer 2022: May 23- June 5 (if selected to work during the summer)
Fall 2022: July 29- August 9

Resident Assistant Position Requirements
- Enrolled full-time in a undergraduate or graduate program at the University of New Orleans.
- Maintain a collegiate GPA of at least a 2.5
- Be in good academic, financial and conduct standing with the university
- Be able to role model positive behavior, enforce policies and serve as a resourse for residential students.
Resident Assistant Compensation

Scholarship in the amount of 1 bedroom in a 4 bedroom Pontchartrain Hall unit and corresponding required meal plan and the opportunity to earn additional hourly wages as a Desk Assistant.
Resident Assistant Committments
- Participate in all mandatory fall and spring training sessions and assist with resident check-in and check-out.
- Participate in weekly duty calendar in which the RA remains in their hall during specific hours to respond to emergency situations which may arise after office hours and complete rounds of the halls.
- Plan and Implement floor and building wide programs.
- Complete regularly scheduled safety inspections of assigned residents rooms.
- Additional responsibilities as outlines in Employment Agreement.

Office Assistants in the Office of Residential Life

While visiting our main office, you will encounter several residential life team members, including our first line of assistance, Office Assistants. In the Office of Residential Life, an Office Assistant (OA)is a part-time student worker who assists the professional residential life team with administrative tasks during business hours of 8:00 a.m.-4:30 p.m.. Office Assistants help to keep student records organized and confidential as well as serve our residents and potential customers in many capacities. Some of the duties that our OAs complete are:
Vehicle/bike registration,
Answering phone calls,
Escorting facilities team members when needed
Filing, copying and other administrative tasks as assigned.

If you would like to join our residential life team as an Office Assistant, please complete our Office Assistant Application.

Desk Attendants in the Office of Residential Life

Pontchartrain Hall features 24 hour front desks to assist our residential students. The Office of Residential Life hires student attendants to staff these desks and provide friendly and effective customer service to residents and guests of the halls.

If you would like to join our residential life team as a Desk Attendant, please complete our Desk Attendant position application.

Desk Attendant Responsibilities
- Greeting residents and guests.
- Utilize logs for guest check-in /out procedures
- Noting in the desk log of any issues that arise during their shift
- Escalating concerns to the Resident Assistant on duty or other personnel.
- Sign out equipment (carts & pool equip etc.)
- Assist residents with maintenance request
- Answer, triage & transfer phone calls when needed
- Take appropriate messages to relay to a specific office or individual at desk
- Write Incident reports as needed and follow-up with that in the desk log
- Logging all hours appropriately on time-sheets
- Completion of any other duty as assigned by management
Desk Attendant Compensation

Hourly wage for hours worked: new employees begin at the bottom of the allowed payroll schedule to allow for growth.
Required to work 6 hours- considered "permanent" hours weekly to remain in position.