Systems Administration – Coordinator 1


DEPARTMENT

OTS Technical Services Contract – Systems Administration


POSITION SUMMARY

1 position located in Baton Rouge, LA


RESPONSIBILITIES

• Manage Folder Redirection & Assist Basic Help Desk, Advanced Help Desk, & Triage with Folder Redirection Issues & Training
• Assist in new file/web/application server setup both in production and various test environments
• Investigate & troubleshoot server-related applications as related to server-side configuration/management
• Train Basic Help Desk & Advanced Help Desk staff as needed regarding Print Server management
• Provide Basic Help Desk & Advanced Help Desk support on high priority matters/for high priority supported staff
• Participate in UNO IT Support Contract On-Call Rotation
• Participate in UNO IT Support Contract Disaster Support Plan
• Other UNO-related tasks/responsibilities on an as needed basis


REQUIRED QUALIFICATIONS

• Bachelor's degree
• 3 years full-time, professional experience in an I.T. related position
• Excellent analytical skills, effective organizational and time management skills.
• Great attention to detail and follow up, and verbal/written communications skills.
• Excellent problem solving/troubleshooting skills.


DESIRED QUALIFICATIONS

• 4 years full-time, professional experience in an I.T. related position
• 2 years technical experience with UNO IT Support contract
• 2 years full-time, professional I.T. experience specifically in a systems administration or junior systems administration role
• Bachelor's degree in I.T. related field
• MCSA: Windows Server 2012 - Installing and Configuring Windows Server 2012 Exam Passed
• MCSA: Windows Server 2012 - Administering Windows Server 2012 Exam Passed
• MCSA: Windows Server 2012 - Configuring Advanced Windows Server 2012 Services Exam Passed
• CompTia Network+ (N10-006)
• Microsoft Database Fundamentals


SALARY

Commensurate with qualifications and experience.


DATE POSTED


CLOSING DATE

Position will remain open until filled. To assure full consideration, applications should be received by February 7, 2017.


POSITION NUMBER

7710

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Important Notice

The University of New Orleans is an Affirmative Action / Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.