Financial Aid Counselor


Enrollment Services


The Financial Aid Counselor is responsible for providing advice and guidance to students, prospective students, parents, staff and the community regarding financial aid programs, application procedures, budget development, debt management and the effective use of student financial resources available for education; verifies financial aid application information; performs need analysis; packages and awards federal and state financial aid and monitors satisfactory academic progress of students; conducts financial aid workshops, pre-loan advising sessions and exit interviews; administers federal and state student loan programs according to changing federal, state and institutional regulations and policies controlling student loans. The position requires excellent communication skills. Work requires knowledge of current financial aid regulations and considerable judgment in applying them to specific cases. Also, requires the ability to work occasional evenings and weekends.


• Advise prospective and continuing UNO students on financial aid programs; process files by assisting in the administering of all Title IV/Financial Aid Programs. • Maintain compliance with Federal, State, and Institutional regulations. • Make general assessments regarding Satisfactory Academic Progress (SAP), and advise students on their aid eligibility. • Process Professional Judgments for students requesting re-evaluations due to extenuating circumstances. • Assist in the verification process of audited files. • Reconcile Financial Aid programs to prohibit over awards, and to assure proper aid distribution. • Respond to incoming telephone calls, fax specific for Financial Aid Unit, letters and emails. • Assist in serving as a liaison with offices on campus, lending institutions and loan servicers, as well as Federal, State and other agencies as it relates to Student Financial Aid Programs. • Conduct Financial Aid Presentations on and off campus. • Assist Financial Aid Administrators with Registration Set-up. • Assist the Front Counter as needed/assigned. • Actively collect and use data to make decisions and improve both individual and office performance. • Develop the required knowledge base to serve as a resource to all students coming to the Privateer Enrollment Center. Actively seek out this knowledge and take advantage of opportunities to grow professionally. • Perform other duties as assigned.


Bachelor's Degree. Strong interpersonal, verbal and written communication skills. Basic accounting and computer skills. Demonstrate attention to detail and have the ability to multitask and meet deadlines.


Advanced degree. Experience in higher education financial aid setting. Technical experience working with PeopleSoft computer software system and EDE Express.


Commensurate with qualifications and experience.




Position will remain open until filled.




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Important Notice

The University of New Orleans is an Affirmative Action / Equal Employment Opportunity employer. We do not discriminate on the basis of race, gender, color, religion, national origin, disability, protected Veteran status, age if 40 or older, or any other characteristic protected by federal, state, or local law.