Medicaid Systems Modernization – Business Analyst 1


Medicaid Support Contract


(20 positions located in Baton Rouge)


General • Schedules, prepares for, attends, and actively participates in Joint Application Design (JAD) sessions, project status meetings, and any other Medicaid Systems Modernization (MSM) project-related meetings. • Records, prepares, and distributes meeting minutes and action items. Leads meetings as assigned. • Conducts research relating to the development of the modernization systems. • Evaluates new and/or revised regulations to determine the impact to the Medicaid program and the development of the modernization systems. Revises rules, regulations, and procedures to address changes in law or policy. • Reports project risks and issues to supervisor in a timely manner. • Completes project status reports, as assigned. • Communicates relevant information to project team as needed; coordinates document distribution to all team members. • Provides functional supervision over contractor staff. Reviews contractor deliverables for accuracy and completeness. • Participates in project closure activities including documentation of lessons learned. • Prepares, interprets, and clarifies eligibility policies and procedures. • Assists with activities of one or more MSM project teams as assigned (Testing & Quality Assurance, Implementation & Training, Conversion, Communications). • Performs other duties as assigned to ensure the smooth operation of the project. Testing & Quality Assurance • Assists in the design and execution of test plans based on software requirements and technical specifications. • Participates in system integration and user acceptance testing. Documents test results in comparison to expected results. • Detects and documents software failures, anomalies, and issues to identify and correct defects. Tracks identified issues and verifies resolution. Implementation & Training • Coordinates transmission and receipt of data on the implementation date to ensure readiness of all internal and external parties; ensures tasks including testing and training are completed prior to production release. • Monitors for post-implementation issues. • Collaborates with various teams to verify all project tasks remain on schedule for implementation. • Identifies needs for training; organizes, develops, and conducts training. Coordinates with subject matter experts regarding instructional design. Handles logistics for training activities, including coordinating off-site training activities. • Tracks and reports training outcomes; provides feedback. Conversion • Assists in the design, development, testing, and documentation of all data transformation, de-duplication, extraction, and migration activities. • Ensures key fields and business rules are conveyed clearly to ensure data integrity. Works with data owners to verify accuracy of transformed data. • Assists with reject and exception handling processes; resolves exception reports. • Ensures that service disruptions are reported Immediately. Communications • Plans, coordinates, and executes communications related to the modernization project; includes creative aspects of project communications, development of communication materials from draft through distribution of final product, and communications with both internal and external stakeholders.


• Bachelor's degree or 6 years’ professional experience in lieu of degree. • Excellent analytical skills; effective organizational and time management skills. • Great attention to detail and follow up. Excellent verbal and written communications skills. • Ability to set, follow, and meet deadlines.


• Bachelor’s degree. • Minimum 1 year of professional experience in healthcare field, Medicaid eligibility, or Medicaid program support. • Minimum one year of professional experience managing projects. • Experience presenting information to technical and non-technical audiences. • Professional experience with LDH systems or programs utilized by the Department. • Experience in the creation, execution, and validation of system user acceptance testing


Commensurate with qualifications and experience.




Position will remain open until filled.




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