Code of Conduct

We are members of the National Association of Student Financial Aid Administrators ("NASFAA")and the Louisiana Association of Student Financial Aid Administrators.

All of our actions are bound by NASFAA's Statement of Ethical Principles and Code of Conduct for Institutional Financial Aid Professionals. This updated statement was released by NASFAA on May 31, 2007.

Members of the Financial Aid staff are expected to always maintain exemplary standards of professional conduct in all aspects of carrying out his or her responsibilities, specifically including all dealings with any entities involved in any manner in student financial aid, regardless of whether such entities are involved in a government sponsored, subsidized, or regulated activity.

In doing so, the staff members will:

  • Refrain from taking any action for his or her personal benefit.
  • Refrain from taking any action he or she believes is contrary to law, regulation, or the best interests of the students and parents he or she serves.
  • Ensure that the information he or she provides is accurate, unbiased, and does not reflect any preference arising from actual or personal gain.
  • Be objective in making decisions and advising UNO personnel regarding relationships with any entity involved in any aspect of student financial aid.
  • Refrain from soliciting or accepting anything of other than nominal value from any entity (other than an institution of higher education or a governmental entity such as the U.S. Department of Education) involved in the making, holding, consolidating, or processing of any student loans, including anything of value (including reimbursement of expenses) for serving on an advisory body or as part of a training activity of or sponsored by any such entity.
  • Disclose to UNO, in such a manner as the university may prescribe, any involvement with or interest in any entity in any entity involved in any aspect of student financial aid.

Privacy Policy

Why can't the Office of Student Financial Aid tell your spouse, parents, or outside agencies what kind of aid you've been awarded?

The Family Educational Rights and Privacy Act of 1974 (a.k.a. the Buckley Amendment) limits the access, without express written consent from the student, of any outside person or agency to a student's educational records. A student may, however, bring along a spouse/parent, etc. when coming to the office for appointments or to ask questions.