There are lower levels of satisfaction in New Orleans than three years ago, while
levels in Jefferson Parish remain stable, according to the 2016 Quality of Life Survey
conducted by the University of New Orleans Survey Research Center. The survey, also
known as the UNO Poll, found that New Orleans Mayor Mitch Landrieu’s level of approval
has declined slightly but is still at a healthy 60 percent. Jefferson Parish residents
rated Sheriff Newell Normand, Parish President Mike Yenni and the parish council very
The survey of 403 Orleans voters and 403 Jefferson voters took place from March 5-17.
There is a margin of error of plus-or-minus 4.9 percent. The UNO Poll is conducted
under the direction of Edward Chervenak with research assistants Elizabeth Juhasz and Anthony Licciardi.
Here is a summary of the survey’s results:
- New Orleans residents are less likely to say the city has become a better place to
live in the past five years and more likely to say it has become a worse place to
- New Orleans residents are less positive that the parish will become a better place
to live in the next five years while Jefferson residents are more positive that the
parish will become a better place to live.
- Crime is the biggest problem facing both parishes according to citizens.
- Residents in Orleans parish are more likely to say that crime is increasing than
three years ago while Jefferson residents are less likely to say that crime is increasing.
- The percentage of Orleans residents who say they, or a member of their family, were
a crime victim was higher than in 2013.
- Just over one-third of New Orleans voters do not feel safe around their home during
- One-quarter of residents in the city hear gunfire at least a few times a month.
- A majority of New Orleans residents approve of the job the police superintendent and
the district attorney are doing.
- More people disapprove than approve of the job the civil sheriff is doing.
- A majority of New Orleans residents disapprove of the job the criminal courts are
- Perceptions of the likelihood of new jobs and industry coming into Orleans Parish
are more negative than positive.
- Orleans Parish voters’ rating of most government services has become more negative.
- New Orleans Mayor Mitch Landrieu’s level of approval has declined slightly, but is
still at a healthy 60 percent.
- More residents favor the removal of the Confederate monuments than oppose it, but
opinion on the issue is racially polarized.
- A majority of residents in the city oppose changing the city charter to allow Mitch
Landrieu to run for a third term.
- About half of New Orleans residents approve of the job the City Council is doing.
- Jefferson residents rate Sheriff Newell Normand, Parish President Mike Yenni and the
Parish Council very positively.
The UNO Survey Research Center began its Quality of Life series in 1986. Since then,
the quality of life and government services in Jefferson and Orleans parishes has
been assessed approximately every other year. The current 2016 survey is the 18th
in the series. These surveys are designed to provide an ongoing picture of how voters
view local government services and the general quality of life. They highlight the
problems that are of greatest concern to the voters, as well as areas of satisfaction
in their parish.
The 30-year time series can be used to assess the effects of events, programs and
policies. The series can also inform the public and officials about specific areas
of perceived deterioration or improvement. The results of the Quality of Life surveys
represent the perceptions and opinions of the registered voters of the two parishes.
The results are not objective measures of the quality of life or the quality of government
services. To review the complete 2016 Quality of Life Survey, click here.