Is there a collections hold on your student account? The LA Attorney General's Office (AGO) is the collections agency used by the University of New Orleans. You must remit all payments to AGO if a collections hold is placed on your student account. The hold will be removed once your balance is paid in full.

For any questions regarding your collections account or hold, you must contact AGO directly. AGO's number is
1 (800) 423-2129 and their e-mail address is You may also visit AGO's website at

Once your student account is sent to AGO, all payments and questions must go directly through the collections section. The Office of Bursar Operations will not accept payments on collection accounts. The payment is required to be made through AGO.